gbajee Responsible Gaming — Your Safety Is Our Priority
gbajee believes that gaming should be for entertainment, not addiction. We place the highest importance on the mental and financial wellbeing of every player.
Why Is Responsible Gaming Important?
Online gaming and betting are growing in popularity across Bangladesh. gbajee thinks about every player who comes to our platform — we want them to play only for enjoyment, without facing any kind of harm. Responsible gaming means staying aware of your time, money, and attention, and seeking help when needed.
We believe every player should have control over their gaming. To support this, gbajee provides various protective tools — such as deposit limits, time-out options, and self-exclusion. Our 24/7 Bengali live chat support team is always here for you.
Responsible gaming policy is not just a rule — it is part of our core values. Every feature and service at gbajee has been built with this philosophy in mind.
6 Gaming Safety Features for You
Set Deposit Limits
You can set how much money you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. This helps you stay within your budget.
Time-Out Feature
If you feel you need a short break, you can temporarily close your account for anywhere from 24 hours to 30 days. During this time, no betting or gaming will be possible.
Self-Exclusion
If you feel you need a longer break, you can apply to close your account for 6 months or permanently. Our support team will assist you through this process.
Session Time Limits
Set how long you want to play in one session. When the set time is up, the platform will automatically alert you and may end the session.
Gaming History Review
Your complete betting history, win/loss statistics, and deposit/withdrawal records are available to view at any time. Understanding your own patterns makes it easier to make better decisions.
24/7 Bengali Support
For any issue, at any time, our Bengali live chat support team is here for you. Gaming problems, account matters, or personal support — we are ready to answer all your questions.
Recognize the Warning Signs
If you notice any of the following signs in yourself, it may indicate problem gambling. Seek help in time.
- You are spending more than your budget and placing more bets trying to recover lost money.
- You are hiding your gaming or lying to family and friends about it.
- You try to stop playing but cannot, and keep coming back.
- Everyday responsibilities — work, studies, family — are being neglected.
- You are relying on gaming to relieve stress, anxiety, or a low mood.
- You are taking loans or borrowing money from others to fund your gaming.
You Are Not Alone — Get Help
Acknowledging the problem is the first step. The gbajee team is always here for you.
💬 Immediate Support
- Contact us on live chat — 24 hours a day, 7 days a week, in Bengali.
- Email us: [email protected]
- If you want to apply for self-exclusion, let the support team know.
- To set deposit limits or activate a time-out, go to your account settings.
🧠 Keep in Mind
- Gambling is never a reliable source of income.
- The outcome of every bet is completely independent and random.
- There is no such thing as a "guarantee" of recovering lost money.
- Play only for entertainment, not as a solution to problems.
How to Use the Tools to Protect Yourself
Activate Deposit Limits
Go to the "Responsible Gaming" section in your account settings. Choose a daily, weekly, or monthly deposit limit. The minimum deposit is ৳500. Once a limit is lowered, it takes effect immediately; to increase it, you must wait 24 hours.
Activate Time-Out
From your account settings, choose a time-out of 24 hours, 7 days, or 30 days. During this period you will not be able to log in or conduct any betting activity. Once the period ends, your account is automatically reactivated.
Apply for Self-Exclusion
For a long-term break, apply for self-exclusion via live chat or email. You can close your account for 6 months, 1 year, or permanently. A permanent closure cannot be reversed.
View Gaming History
View your betting and gaming history for any period from your account dashboard. Analyze your spending patterns and adjust your limits if needed.
Family Protection
If you believe a family member is affected by problem gambling, please contact us. We consider self-exclusion requests made on behalf of a family member.
Reality Check Alerts
You can set up an alert that reminds you at set intervals how long you have been playing and how much money you have spent — to keep you grounded in reality.
Advice for a Safe and Enjoyable Gaming Experience
Responsible gaming means keeping your entertainment under control. Following the tips below will ensure your gaming experience at gbajee stays positive.
- Set a budget: Decide before you play how much you will spend today. Do not exceed that limit, even if you feel that "just a little more and I will win".
- Set a time limit: Decide in advance how long you will play each day. Use a timer and keep session limits active.
- Do not play beyond your means: Do not bet when you are stressed, feeling low, or have been drinking — your ability to make decisions is reduced in these states.
- Take breaks: After about an hour of playing, take a break — get up, walk around, drink some water.
- Think of gambling as entertainment: Just as you spend money at the cinema or a restaurant, treat gambling the same way — a set cost for entertainment.
- Spend time with family and friends: Maintain your social relationships. Avoid spending too much time playing alone.
gbajee always wants your experience to remain positive. If you have any questions about our responsible gaming policy, please contact our support team.
Start Gaming Safely
Play your favorite games at gbajee — from cricket betting to slots, all in a safe environment.
Need Help? We Are Here
Our Bengali support team is available 24/7 for any questions or assistance related to responsible gaming.
Live Chat Support
Talk to us via live chat in Bengali, 24 hours a day, 7 days a week. Get immediate help activating self-exclusion, deposit limits, or other protective features.
Email Support
For more detailed issues, email us at: [email protected]. We will do our best to respond as quickly as possible.